Terms & Conditions
The following are the terms and conditions of Rewards Program, which is in accordance with the regulations, terms and conditions applicable in Saudi Arabia
1. Qualified Customer:
A. Customer Can Register For Rewards Through Online Or By Contacting The Customer Service Team On The Bank Phone.
B. Credit Cards Are Automatically Registered In The Rewards Program.
2. Eligible Transactions:
Points Are Awarded For Each Eligible Transaction That Happens Inside And Outside The Kingdom Either By Using A Credit Card Or Through Other Financial Banking Transactions Such As Digital Chan- Nels Or Points Of Sale.
3. Points Earning:
Points Are Calculated According To The Table Below, Have The Right To Adjust The Percentage Of Points Earned Without Notice And Will Be Announced Through Official Website And The Earned Program Points Are Non-Transferable Financially.
Points calculation:
| Credit Card Type | Local spending (within KSA) | Rewarded Points | International Spending | Rewarded Points |
|---|---|---|---|---|
| Master Card World Elite | For every SAR 8 spent | One Point | For every SAR 6 spent | One Point |
| Master Card World | For every SAR 8 spent | One Point | For every SAR 6 spent | One Point |
| Visa Signature | For every SAR 10 spent | One Point | For every SAR 8 spent | One Point |
| Visa / Master Card Platinum | For every SAR 10 spent | One Point | For every SAR 8 spent | One Point |
| Titanium Master Card | For every SAR 15 spent | One Point | For every SAR 10 spent | One Point |
Points for first 3 months Credit Card usage:
| Credit Card Type | Total Amount Spent in first 3 months | Rewarded Points |
|---|---|---|
| Master Card World Elite | SAR 40,000 | 4,000 Points |
| Master Card World | SAR 25,000 | 1,600 Points |
| Visa Signature | SAR 10,000 | 1,200 Points |
| Visa / Master Card Platinum | SAR 8,000 | 800 Points |
| Titanium Master Card | SAR 5,000 | 400 Points |
Points for Credit Card activation:
| Credit Card Type | Rewarded Points |
|---|---|
| Master Card World Elite | 100 Points |
| Master Card World | 100 Points |
| Visa Signature | 50 Points |
| Visa / Master Card Platinum | 50 Points |
| Titanium Master Card | 20 Points |
Products and services:
| Service Type | Rewarded Points |
|---|---|
| SADAD Bill Payment through Online and Mobile (Credit cards payments are not eligible for points | 4.5 Points Minimum amount SAR 100 |
| SADAD Bill Payment through Line (Credit Cards payments are not eligible for points) | 2.8 Points Minimum amount SAR 100 |
| Salary Transfer | 100 Points |
| Online Registration | 20 Points |
| Mada Card | 1 Point per SAR 125 Maximum 8 points for transactions above SAR 1,000 (cumulative value) |
4. Validity Of Points:
Points Expire 12 Months After Earning Them Extension Of Points Validity Is Not Applicable Once The Points Have Expired.
5. Points Redemption:
Rewards Points Can Be Redeemed With E-Vouchers, Items, Experiences, And Exchanged To Partner Programs Through As Described On Website ( Rewards Program Page) And The Bank Have The Right To Modify/Change The Products Previously Offered On Website And Without Prior Notice*. The Products And Services Offered Go Along With The Terms And Conditions Of The Merchant.
6. Redeemed Items:
Members Can Redeem His/Her Voucher In Merchant Stores By Using The Obtained Voucher. Merchants Have The Right To Request ID For Validation Of Reward Received.
7. Transferability Or Refundability:
Vouchers Are Non-Transferable Or Refundable As Long As They Are Issued Or Approved, And Points Cannot Be Exchanged For A Future Cash Amount Or Used To Pay Any Fees Due To Be Paid Unless This Has Been Predetermined On The Website Or Announced By , In Addition To The Non-Transferable Program Points And Use In The Event Of The Customer's Death, God Forbid.
8. Minimum Points To Be Redeemed:
Members Must Earn A Minimum Of 1,000 Points To Redeem Points.
9. Point Transfer:
A Subscriber Can Transfer The Points Earned To Another Subscriber Via Provided That They Earn The Minimum Points.
10. Blocked Redemption Status:
Points Blocked Redemption In Case Of Voucher Fraud, Total Defaults On Credit Cards, Blocking Or Closing Of The Account By .
11. Responsibility:
Does Not Grant Any Guarantees On Any Type Of Products Or Services Provided By A Third Party, Whether It Is A Partner (Merchant) In Program Or Service Provider, Is Not Accountable To The Participants Of Program Or Any Third Party For Any Loss, Losses Or Claims Resulting From Or Related To Products, Goods, Services Provided By The Partners In The Program Electronic Or As A Result Of Any Service Product That The Program Partners Have Not Provided. The Terms And Conditions, Whether Expressed, Implied Or Appeared Through Any System Or Regulation Related To Proportionality, The Quality Or Safety Of The Product For The Of The Introduction Is Considered By Law And Order. Any Liability That Cannot Be Excluded Is Limited, As The Reward Value Is Allowed To Be Replaced, Repaired Or Approved At The Discretion Of .
12. General Confidential Conditions:
Is Obliged Not To Disclose The Customer's Name, Address Or Contact Details To Partners (Merchants) And Only A Summary Of The Disclosure To Be Mentioned In The Department At The Time Of Redemption, Knowing That All Information Obtained Will Be Used For Promotional Purposes Only. They Will Be Kept In A High Level Of Confidentiality In Accordance With The Bank's Policies.
13. Sign In On :
The Required Subscriber Data Will Be Shared In The Program With The Online Store Service Providers. They Are The Saudi Mylist Commercial Services Company, STC And Unifonic Authorized By The Telecommunications And Information Authority For The Purpose Of Sending The Redeemed E-Voucher Via SMS And E-Mail Provided By The Customer. Service Providers Will Not Store Or Use The Data Below For Any Other Purpose.
- Membership Number.
- E-Mail.
- Mobile Number.
14. Contact Information:
The Subscriber Must Ensure That The Bank Is Provided With The Correct Information So That He Can Exchange His Points And Get The Voucher And In Case The Customer Provides False Communication Information The Customer Is Not Entitled To Claim The Redeemed Vouchers, And In Case The Customer Wishes To Send The Voucher As A Gift To Another Person, Is Not Responsible For The Erroneous Input Of Communication Data By The Customer And Cannot Claim The Voucher In Case Of Loss And The Bank Does Not Commit Any Responsibility As A Result Of That Error.